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International Insurance Coordinator with Singapore insurance experience

Abu Dhabi
Posted: 14 March, 2019

Job Descriptoin

General Description:

Provide support to the international claim management team in evaluating, checking validity and processing of international medical insurance claims.

Main Duties:

  • Review medical invoices and records in order to assure specificity of diagnoses, procedures and appropriate reimbursement for hospital and professional charges
  • Abstract information from medical records following established methods and procedures
  • Review medical record documentation and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM, CPT-4, HCPCS coding
  • Sequence the diagnoses and procedures using coding guidelines
  • Assist in identifying issues that may lead to incorrect coding such as outliers, readmissions, human error and hospitals with patterns of erroneous billing
  • Coordinate with external cooperation partners if needed
  • Evaluate for potential fraud and abuse
  • Provide swift and easy to understand response to the client/provider
  • Coordinate with internal stakeholders


  • Minimum 2 years of experience in medical claim management in Singapore
  • Coding experience
  • Bachelor degree in any field;
  • Medical degree such as Medicine and Nursing is preferred
  • Profound medical knowhow and expertise through work experience in American healthcare/ health insurance setup
  • Proficient in the language of English
  • Excellent written and verbal communication
  • Excellent knowledge of Microsoft applications
  • Very good interpersonal skills, organizational talent and the ability to handle multiple responsibilities while being eager to learn and absorb information quickly in a fast-paced and international environment
  • Strong level of customer service orientation and therefor excellent communication etiquette
  • Ability to “step out of the box”, analyse current situations critically to figure out central issues
  • Flexible and able to work within the USA time zone
  • Respect and maintain a high level confidentiality
  • Proactive and results oriented whilst ensuring high quality of work

Daman - 14 days ago

How to Apply?